Find the AI work worth doing.
Identify where AI can help your business, test it against a real task and build a useful way of working around it. We connect the tools with your information, people and commercial priorities.
Start with the work that needs to improve
Your team may be spending too long finding information, preparing material, recording activity or moving between systems. You may already have AI tools, but little clarity about where they help or how to assess the output.
We examine the task before choosing the technology. What result does the business need? What information does the task use? Who checks the work, and what happens when the answer is incomplete? These questions help identify a worthwhile starting point.
Choose a useful first application
We compare potential applications against value, frequency, information readiness, risk and the effort required to change the workflow. This helps you concentrate on an opportunity that can be tested and understood.
A focused engagement can produce a prioritised opportunity map, a readiness assessment and a pilot brief. The brief defines the task, the intended users, the approved information and the measures that will determine the next step.
Test the whole task
A faster first draft is useful only when the completed work meets the standard the business requires. We look at preparation, output quality, checking, correction and handover, alongside the cost of running the tool.
The pilot should establish when AI helps, where human judgement remains essential and what the team needs to do differently. That gives you a clearer basis for expanding, changing or stopping the application.
Connect AI with working systems
Where an application needs access to business information or supported actions, we consider how it fits the systems your people use. That may involve a knowledge assistant, a workflow integration or a purpose-built application.
Mak’s Patch Sales OS brings Maya, an embedded AI assistant, into a sales environment containing customer records, tasks, outreach and stock-aware planning. The case shows AI connected to practical work within a wider operating system.
Give people a way to use it well
Adoption depends on more than access to a tool. People need suitable examples, a clear review process and confidence about what information they can use. Managers need visibility into the work and responsibility for exceptions.
We can connect the pilot with practical AI training and governance work so the approach can be used consistently after the initial project.
A clear decision at the end of the first stage
The initial work should leave you with a recommendation you can act on: proceed with a defined use case, improve readiness first or choose a different approach. The next investment follows the evidence from the task and the needs of the business.
Workshops that can support this work
Questions answered
Do we need to choose an AI product first?
No. Start with the work you want to improve. We can assess whether a tool you already have is suitable or whether another approach deserves consideration.
Can you help if we have already started using AI?
Yes. We can review existing uses, identify useful patterns, address inconsistent working practices and establish a more deliberate plan for adoption.
How do you assess the value of a pilot?
We agree a baseline and measures appropriate to the task. These can include completion time, review effort, quality, error handling, user adoption and operating cost. We assess the complete workflow.
Do we need to complete the AI Fact-Finder before speaking with you?
No. A short explanation of the business problem is enough to start. More detailed requirements can be gathered when they are useful to the work.
Related
Before you hire again, see what your team produces against your industry.
Compare your revenue per payroll employee and wage costs with published New Zealand industry figures. Then use an optional self-assessment to identify questions about sales, processes, systems and management that are worth investigating. Your initial results are available without contact details.
Compare your figuresWhich part of the work would you most like to improve?
Tell us about the task, the people involved and the result you want. We can discuss whether AI offers a useful next step.
Explore AI in your business.
Tell us what you need to achieve and what is already in place. A short outline is enough to begin.